At 22win, your privacy is not just a legal obligation — it is our genuine commitment to every user. Find out exactly how your personal data is collected, used and protected on this platform.
Six layers of data protection we implement to keep every 22win member's personal information safe at all times.
All data transmitted between your device and 22win servers is protected by 256-bit SSL encryption – the same standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered access controls. Only staff with specific authorisation may access user information.
22win never sells, rents or discloses your personal data to advertisers or third parties for commercial purposes without your explicit consent.
Your 22win account is protected with two-factor authentication (2FA) to prevent unauthorised access, adding an extra layer of security to your digital identity.
The 22win system continuously monitors login activity and transactions. Any unusual activity will be detected and you will be notified immediately for follow-up action.
The 22win Privacy Policy is designed to comply with applicable data protection requirements, ensuring the privacy rights of every Malaysian user are fully respected and protected.
Welcome to the 22win Privacy Policy. This document explains in detail how 22win ("we", "Platform", "Company") collects, uses, stores and protects your personal information when you use our website and mobile application in 22win.ml.
We understand that your trust is the most valuable asset we hold. That is why every data-related decision is made with your interests and safety as the priority. This Privacy Policy is written in clear, plain language so you know exactly what happens with your information — no confusing legal jargon, no hidden terms.
By using the 22win platform, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
22win collects several categories of information to allow the platform to operate securely and deliver the best experience to every user. Below are the types of data we collect:
| Data Category | Example | Purpose of Collection |
|---|---|---|
| Identity | Name, IC, date of birth | KYC verification, account security |
| Contact | Email, phone number | Communication, account recovery |
| Finance | Bank account, payment method | Deposits, withdrawals, audits |
| Technical | IP, device, browser | Security, fraud detection |
| Usage | Game history, clicks | Platform enhancement, analytics |
The information we collect is used solely for legitimate purposes related to the operation of the 22win platform. We do not use your data for any other purpose without your consent.
22win does not sell your personal information to anyone. However, there are limited situations where we need to share data with trusted third parties to keep the platform running properly:
All third parties working with 22win are required to maintain data protection standards equal to or higher than those set out in this Privacy Policy.
22win uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your browser. Please note that disabling essential cookies may affect platform functionality.
We invest fully in the latest security infrastructure to protect your data. The security measures we implement include:
22win retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. We also retain data for a specified period after account closure to meet legal and audit requirements:
Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
As a 22win user, you have clear rights regarding your personal data. We respect and facilitate the exercise of all these rights:
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or incomplete information in your account.
Request deletion of your personal data, subject to applicable legal requirements.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured format for transfer to another service if needed.
Request restriction of your data processing in certain situations during an investigation or dispute.
To exercise any of the above rights, contact the 22win support team via live chat on the platform. We will process your request within 30 business days.
22win is a platform restricted to users aged 18 and above. We do not knowingly collect any personal information from minors. If we find that an account has been registered by an individual under the legal age, that account will be closed immediately and all related data will be deleted.
If you are a parent or guardian and discover that your child has registered a 22win account, please contact us immediately so that appropriate action can be taken.
The 22win platform may contain links to third-party websites or services in certain contexts. Please note that once you leave the 22win platform, our Privacy Policy no longer applies. We are not responsible for the privacy practices of external websites and encourage you to read the privacy policy of each site you visit.
22win reserves the right to modify this Privacy Policy from time to time to reflect changes in operational practices, legal requirements or platform improvements. Any material amendments will be communicated to you via in-platform notifications at least 14 days before they take effect.
The "Last Updated" date at the top of this page will be updated each time an amendment is made. Continued use of the 22win platform after amendments take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by 22win, please contact us through the following channels:
Register your 22win account with confidence — your privacy is protected by the latest encryption technology and the full commitment of our team.